Shipping & Handling, Delivery & Refunds
To calculate your estimated shipping costs, please add the items to the shopping cart and click the “Calculate Shipping” button
Shipping estimate is calculated using real-time shipping rates based on the actual weight of the items you are purchasing. A packaging fee of $10.00 per order is included in shipping. Changes to cart quantities require you to click “Calculate Shipping” to update rates.
Estimated Shipping & Handling Costs:
Orders are shipped via Federal Express Overnight within the United States. Due to our rural location, orders may not ship on the day that they are received, they normally ship overnight on the next business day. Orders placed on Friday will be shipped on the next business day. If you would like the order shipped on the day it is received, please call us directly at (620) 345-8415 to see if same day service is available.
- Please call for rates for shipping to Alaska & Hawaii.
- For orders over 25 lbs., please call us for a shipping quote.
- Orders are shipped FOB Moundridge, KS.
- On orders of $2,000.00 or more, freight is prepaid.
Returns and Refund Policy
We guarantee your satisfaction, if you or your recipients are not 100% satisfied we will make it right with either an appropriate replacement or a refund. It is not possible to change, cancel, or modify an address or shipping method once an item has shipped. Shipping and handling charges will not be refunded for returned packages.
Delivery of products ordered from this Site shall be made in accordance with Underhill Farms delivery policies in effect on the date of shipment. Risk of loss to the products shall pass from Underhill Farms to you on shipment from Underhill Farms facilities. This means that once your order has left Underhill Farms facilities, you (NOT Underhill Farms) will be responsible for any damage or other loss to your order. Underhill Farms shall not be liable for any delayed, lost, damaged or mishandled shipments, regardless of cause. In all such cases, you agree that your sole recourse will be against the overnight delivery service responsible for shipping the product to you. Underhill Farms may assist you in filing a claim with the overnight delivery service, but such assistance is provided merely as a courtesy by Underhill Farms and does not in any way impute any liability to Underhill Farms or otherwise alter the foregoing provisions whereby Underhill Farms is immune from any liability in conjunction with the shipping of the product.
Prices Effective January 1, 2020